Question 1

How do I rent a trailer?

Accepted Answer

On our main page, click on "Rental Form", this will take you down to the rental section, complete the form, once submitted, you will receive an invoice in your email, pay your invoice, we will send the code to our gate and the code to your trailer via email, and you can pickup your trailer at the time you requested. Remember you can request a trailer 24/7.

Question 2

What if I forgot to bring back the tongue lock?

Accepted Answer

When customers forget to bring back the tongue lock. We allow a 48 hour grace period for you to bring the tongue lock back at no cost to you. At that 48 hour mark, if you have not returned the tongue lock, you will be charged the full price for the tongue lock. So, go ahead an slap that bad boy on one of your personal trailers, because you officially own it.

Question 3

Why is my dump trailer squirting fluid everywhere?

Accepted Answer

Dump trailers have an on board battery. When the battery is fully charged, they are typically good for 1-3 dumps, depending on the weight of the load. Once the battery is discharged at or below 10.5 volts, you begin to damage the internals of the battery. We highly recommend that you use a battery booster or jumper cables if you are doing more than 3 dumps in a day without charging. If you do not, this will result in you damaging the battery beyond repair and you could be responsible for buying a new battery.

Question 4

Am I tax exempt?

Accepted Answer

Rental Type Explanation
Rentals to a Public AgencyA public agency ()is exempt from motor vehicle rental tax. A public agency includes the federal government; an open-enrollment charter school; a department, commission, board, office, institution or other agency of the state of Texas or of a county, city, town, school district, hospital district, water district or other special district, authority or political subdivision created by or pursuant to the constitution or the statutes of Texas. An organization can receive federal or state funds and still not be entitled to an exemption from motor vehicle rental tax.
Rentals to a Church or Religious SocietyA qualified church or religious society ()is exempt from paying motor vehicle rental tax if the motor vehicle is used primarily (at least 80 percent of the time) by the church or religious society and not used primarily for the personal or official use of a minister. A church or religious society is an organized group of people regularly associating for the sole purpose of holding, conducting and sponsoring religious worship according to the rites of the group.
Rentals for Re-RentalAny entity ()in the business of renting motor vehicles can rent a vehicle tax free to hold for re-rental, if they have an active rental permit account.(https://mycpa.cpa.state.tx.us/taxpayerstatussearch/)
Rentals to Farmers and RanchersFarm machines ()and farm trailers ()used primarily (at least 80 percent of the time) for farming and ranching, including the raising of poultry and operation of feedlots, are exempt from motor vehicle rental tax. The qualified farm trailer/vehicle must be used on a farm or ranch.() in the production of crops, livestock or other agricultural products to be sold in the regular course of business. A farm or ranch includes a dairy farm, commercial orchard, commercial greenhouse, feedlot or a similar commercial agricultural operation that is the original producer of agricultural products. Renters must provide a current Texas Agricultural and Timber Exemption Registration Number ()(Ag/Timber Number) issued by the Comptroller’s office in order to claim this exemption. Tax is due if the renter does not have an Ag/Timber Number.(https://comptroller.texas.gov/taxes/ag-timber/)
Rentals to Timber OperatorsTimber machines ()and trailers used primarily (at least 80 percent of the time) in timber operations ()are exempt from motor vehicle rental tax. Timber machines and trailers qualify for exemption if they are used in the production of timber, including land preparation, planting, maintenance and gathering of trees commonly grown for commercial timber. Renters must provide a current Ag/Timber Number issued by the Comptroller’s office in order to claim this exemption. Tax is due if a renter does not have an Ag/Timber Number.
Rentals to a Child Care FacilityMotor vehicles used or rented by a qualified residential child care facility ()and used primarily to transport children residing at the facility are exempt from motor vehicle rental tax. A qualifying residential child care facility is a facility that is licensed by the Texas Department of Family and Protective Services (DFPS) under Human Resources Code Chapter 42 to provide residential care 24 hours a day and provides this care in a single residential group to children who do not require specialized services or treatment, and to children who are emotionally disturbed. Use the DFPS online search (https://www.dfps.state.tx.us/Child_Care/Search_Texas_Child_Care/ppFacilitySearchResidential.asp)to find qualified facilities.
Rentals to a Volunteer Fire Department and Certain Emergency Medical Service ProvidersRental tax does not apply to the rental of a fire truck; emergency medical services vehicle as defined by Health and Safety Code Section 773.003, D(https://statutes.capitol.texas.gov/Docs/HS/htm/HS.773.htm#773.003)efinitions;(https://statutes.capitol.texas.gov/Docs/HS/htm/HS.773.htm#773.003) or other motor vehicles used exclusively for firefighting purposes or for emergency medical services when purchased by a volunteer fire department;() a nonprofit emergency medical service provider that receives a federal income tax exemption under Section 501(a), Internal Revenue Code (IRC) of 1986, as an organization described by Section 501(c)(3), IRC of 1986; or an emergency medical service provider to which Transportation Code Section 502.456, E(https://statutes.capitol.texas.gov/Docs/TN/htm/TN.502.htm#502.456)mergency Services Vehicles,(https://statutes.capitol.texas.gov/Docs/TN/htm/TN.502.htm#502.456) applies.

Question 5

What do I need to rent tax free?

Accepted Answer

When renting tax-free to someone who can claim an exemption, you must attach Form 14-305 (Back), M(https://comptroller.texas.gov/forms/14-305.pdf)otor Vehicle Rental Tax Exemption Certificate (https://comptroller.texas.gov/forms/14-305.pdf)((https://comptroller.texas.gov/forms/14-305.pdf)PDF) (https://comptroller.texas.gov/forms/14-305.pdf)to your rental contract.
Exemption certificates show information about the vehicle and the renter, including the reason the renter is claiming the exemption. For a certificate to be valid it must be completed and signed by your customer or their authorized representative.
Customers claiming the rental for re-rental exemption must include their motor vehicle rental tax permit number. Use the Comptroller’s online Motor Vehicle Taxpayer Status Search (https://mycpa.cpa.state.tx.us/taxpayerstatussearch/)to verify that your customer’s rental tax permit is active.
Customers claiming the farm and timber related exemptions must include their Ag/Timber Number. Use the Comptroller’s online Ag/Timber Number Search (https://mycpa.cpa.state.tx.us/regagexsearch/)to verify that your customer’s Ag/Timber Number is active.
If you frequently make exempt rentals to the same customer, you do not have to get an exemption certificate for each rental. You must link specific invoices or rental contracts to the exempt customer in your records.

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